Fix My Screen
Fast Expert Device Repairs
How Fix My Screen Works
To Start your Repair - Select "Book Repair Online" search for your device and select the repair required, Choose your preferred option of Drop in or postage and complete checkout. Now package your device appropriately for collection..
Once your repair is Booked in, bring your device in at your arranged time.
If you are using our Collect and return service, we will arrange a contactless courier to collect your device & you will recieve confirmation and details of your collection slot..
Upon recieving your device before we carry out any work it will be Cleaned and Sanitezed before a diagnosis is carried out. Your device will then be repaired to the highest standard, tested, cleaned and before being returned to you.
Mail in Yourself - Once packaged appropriately please mail your device to;
Fix My Screen, 49 Hoghton Street, Southport, PR9 0PG - We recommend using Royal Mail Special Delivery Service.
You are responsible for the packaging and delivery to us
Collect & Return - Once your device is booked in for a collect & return repair we will arrange a contactless courier to collect your device, This is usually within 24 hours of placing your order that your device is collected but can take longer in the current situation, if you have a preferred collection day please state in the notes section upon checkout. You will receive confirmation of your collection slot. You are to package your device appropriately for transport and await your collection, we encourage you to take pictures of the package before it is collected, we will not cover the insurance for inappropriately packaged devices.
We aim to run a same day turn around system, if parts are not stocked we will order them once your repair booking has been completed, meaning by the time your device has arrived with us your parts are here ready and waiting and in most cases the device will be turned around the same day and returned to you the very next day* via Special Delivery or other insured courier service.
Drop In Repair Booking :
If you are local and prefer you can book online to drop your device in to the Fix My Screen Repair Centre at 49 Hoghton Street Southport, Pr9 0PG and have your device repaired during a pre arranged time slot.
Once you have selected your device and repair using the " Book Repair Online" System, select "Local - Drop Off" Option on the drop down menu in the "Order Summary" section of the checkout, Once checkout is completed you will recieve a link to book your Drop in Time Slot. - Due To Covid 19 all Drop In repairs must be booked in for a time slot to keep to social distancing measures.
Services Currently Suspended
Single Repairs - Your fix my screen Technician will arrive to your appointment at the prior agreed time and location, Repairs on average only take under 30 minutes so no need to be waiting around and can even be fitted into your lunch hour. All call outs are subject to a £15.00 call out charge that is not included in the online booking price. For On site repairs Please see our call out service area
Fix my screen repairs are carried out by our experienced skilled technicians with all the relevant insurances needed to carry out repairs on high value goods. Payment for your repair is only taken after your device is fixed, and you're 100% satisfied with the Repair, all our repairs are covered by a 12 month guarantee.